Low-Income Computer and Device Programs in Canada: Eligibility Guide

By GrantHub Research Team · · Lire en français

Low-Income Computer and Device Programs in Canada: Eligibility Guide

Many Canadians can’t access reliable computers for work, school, or health care. Device costs remain a real barrier, especially for people on fixed or limited incomes. Low-income computer and device programs in Canada aim to close this gap by offering free or heavily subsidized technology through nonprofits and community partners.

This guide explains how these programs work, who qualifies, and what to expect—using the reSTART Program by reBOOT Canada as a real-world example.


How Low-Income Computer and Device Programs Work in Canada

Most low-income computer and device programs in Canada are not cash grants. Instead, they provide refurbished laptops or desktops at reduced prices, often with software installed and basic warranties. These programs are usually run by nonprofits and supported through donations, corporate partners, or government funding.

Programs typically focus on helping people access:

  • Employment and job searching
  • Online education and skills training
  • Telehealth and government services
  • Entrepreneurship and self-employment

Example: reSTART Program by reBOOT Canada

The reSTART Program by reBOOT Canada is one of the most established low-income computer and device programs in Canada.

What the program offers

  • Refurbished desktop and laptop computers
  • Devices are professionally wiped, tested, and re-imaged
  • Computers are available for nationwide shipping
  • Local pickup options in Toronto, Vancouver, and Peterborough, ON

Unlike traditional grants, this program reduces the cost of essential technology rather than providing direct funding.


Eligibility Requirements: Who Qualifies?

Eligibility for low-income computer and device programs in Canada is usually tied to income level or participation in government assistance programs.

reSTART Program eligibility

You may qualify for the reSTART Program if you are a Canadian resident receiving financial support from a recognized assistance program, including (but not limited to):

  • Employment Insurance (EI)
  • Old Age Security (OAS)
  • Ontario Disability Support Program (ODSP)
  • Ontario Works (OW)
  • Canada Student Financial Assistance / OSAP
  • Provincial Disability or Income Assistance (PWD, IA)
  • Workplace Safety and Insurance Board (WSIB) benefits
  • Veterans Affairs (VA) benefits

Who is not eligible

  • Individuals who are not receiving any form of social assistance
  • Applicants who do not meet low-income classification requirements

Applying through a third party

A key feature of this program is flexibility. A social worker, nonprofit staff member, family member, or friend can purchase a computer on behalf of an eligible individual. This helps people who may not have internet access or payment methods.


Cost: How Much Do Devices Actually Cost?

Low-income computer and device programs in Canada vary widely in pricing. Some are free through local charities, while others use a cost-recovery model.

For the reSTART Program, pricing is transparent:

  • Computer packages generally range from $165 to $295
  • Shipping costs are extra if delivery is required
  • Pricing depends on device type and specifications

Even at the high end, these prices are far below retail cost for comparable equipment.


Application and Purchase Process

Most programs follow a simple process:

  1. Confirm eligibility
    You’ll need proof of participation in a qualifying assistance program.

  2. Select a device package
    Available inventory changes based on donations and refurbishment cycles.

  3. Purchase or request on your behalf
    Approved third parties can complete the order if needed.

  4. Delivery or pickup
    Devices ship anywhere in Canada or can be picked up at select locations.

Tools like GrantHub’s eligibility matcher can help organizations and support workers quickly filter technology and digital inclusion programs by province and audience in seconds.


Common Mistakes to Avoid

  1. Assuming these are cash grants
    Most low-income computer and device programs in Canada provide equipment, not money. Budget accordingly.

  2. Waiting too long to apply
    Inventory is limited. Refurbished devices are offered on a first-come basis.

  3. Not using a third-party applicant when needed
    If you lack internet access, ask a social worker or agency staff to apply on your behalf.

  4. Overlooking shipping costs
    While devices are subsidized, shipping fees may still apply depending on location.


Frequently Asked Questions

Q: Is the reSTART Program considered a grant?
No. It is a subsidized equipment program, not direct financial assistance. You receive a refurbished computer at a reduced price rather than cash.

Q: Can students qualify for low-income computer programs in Canada?
Yes, if they receive student financial assistance such as OSAP or similar provincial programs.

Q: Is the reSTART Program available in all provinces?
Yes. Computers can be shipped nationwide, with local pickup options in select cities.

Q: Can a nonprofit buy computers for multiple clients?
Yes. Agencies and social workers are allowed to purchase on behalf of eligible individuals.

Q: Do I pay tax on a refurbished computer?
Tax treatment depends on provincial sales tax rules. The program itself is not taxable income, but standard sales taxes may apply at purchase.


If you’re supporting clients, job seekers, or small organizations, these guides may also help:

  • How to get free or subsidized digital marketing and business training in Canada
  • Training and Workforce Development Grants in Canada: Eligibility Guide
  • How to Qualify for the Digital Citizen Contribution Program

Next Steps

Low-income computer and device programs in Canada play a critical role in digital access, but availability and eligibility vary by region and provider. GrantHub tracks active technology access and digital inclusion programs across Canada—making it easier to see which options match your situation or the people you support.

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