Digital Main Street ShopHERE Program: How to Apply in Ontario

By GrantHub Research Team · · Lire en français

Digital Main Street ShopHERE Program: How to Apply in Ontario

Does your Ontario business need an online store, but you don’t have the time or budget to build one? Maybe you also lack the technical skills. The Digital Main Street ShopHERE program was created for you. ShopHERE helps small businesses and artists start selling online quickly. You get hands-on support and don’t need to pay out of pocket. The program is run by Digital Main Street and is currently open to eligible Ontario businesses.


What Is the Digital Main Street ShopHERE Program?

Digital Main Street – ShopHERE is a free Ontario program that helps small businesses and artists launch or improve an e-commerce website. Instead of offering cash funding, ShopHERE provides one-on-one support, tools, and training to get your business online quickly.

With the program, you receive:

  • 1:1 support from an e-Commerce Coordinator
  • Help setting up an online store (often on platforms like Shopify)
  • Training in digital marketing, shipping, and inventory management
  • Free access to select tools and partner benefits

This program is valuable for anyone who wants real help setting up their store, not just a reimbursement after spending money.


ShopHERE Eligibility Requirements (Ontario)

To apply for the Digital Main Street ShopHERE program, your business must meet all of the following criteria:

  • Be a registered business or registered non-profit, or an independent artist
  • Be located in Ontario
  • Operate from a commercial location or be home-based
  • Have fewer than 10 employees
    • Restaurants and bars: fewer than 25 employees
  • Not be a corporate chain or franchise

If you’re unsure whether you qualify, tools like GrantHub’s eligibility matcher can help you filter programs by province, business type, and size.


How to Apply for Digital Main Street ShopHERE

The ShopHERE application process is simple and fast.

Step-by-step application process:

  1. Apply online through the official ShopHERE application portal
  2. Confirm your eligibility, including business registration and employee count
  3. Get matched with an e-Commerce Coordinator
  4. Work directly with your coordinator to:
    • Set up or improve your online store
    • Add products, payment processing, and shipping options
  5. Launch your online store—often within days, not months

There is no competition-based ranking. As long as you meet the criteria and spots are available, you can be accepted.


Tips for a Successful Application

  • Gather your business details: Have your registration number, address, and employee count ready.
  • Prepare your product info: Collect images, descriptions, and prices to speed up your store setup.
  • Respond quickly to requests: The faster you reply to your e-Commerce Coordinator, the sooner your store can launch.
  • Check your eligibility first: If you’re not sure, review the requirements or use an online eligibility checker.

Is ShopHERE a Grant or Funding Program?

ShopHERE is not a cash grant. You do not receive money deposited into your business account.

Instead, the value comes from:

  • Free expert labour and setup support
  • Training that would normally cost thousands of dollars
  • Access to digital tools and platforms at no cost

Because the support is non-cash, it typically does not count as taxable grant income, though you should confirm with your accountant for your specific situation.


Common Mistakes to Avoid

  1. Assuming you need a physical storefront
    Home-based businesses are fully eligible. Many applicants delay applying because they think a retail location is required.

  2. Applying as a franchise location
    Corporate chains and franchises are not eligible, even if they are locally operated.

  3. Waiting until you “have time”
    ShopHERE is designed to save you time. The coordinator does much of the technical work for you.

  4. Expecting cash funding
    This program delivers services and support, not reimbursable expenses.


Frequently Asked Questions

Q: How long does it take to get an online store through ShopHERE?
Many businesses are able to get online in a matter of days, depending on how quickly content and product details are provided.

Q: Can home-based businesses apply for the Digital Main Street ShopHERE program?
Yes. Both commercial and home-based businesses located in Ontario are eligible.

Q: Are restaurants and bars eligible for ShopHERE?
Yes. Restaurants and bars can apply as long as they have fewer than 25 employees and meet all other criteria.

Q: Is ShopHERE only for retail businesses?
No. Service-based businesses and artists can also apply, as long as an online presence or e-commerce component makes sense for their offerings.

Q: Do I have to pay back anything I receive through ShopHERE?
No. The program is completely free and non-repayable, since it provides services rather than loans or cash grants.


GrantHub tracks hundreds of active grant and support programs across Canada—including digital, hiring, and growth-focused options. Checking which ones match your business profile can help you stack the right support at the right time.


Next Steps

If you’re ready to apply for the Digital Main Street ShopHERE program, start by confirming your eligibility and preparing basic business details. From there, consider what other Ontario digital or small business programs you may qualify for alongside ShopHERE. GrantHub helps you see those options in one place, so you don’t miss funding that fits your business today.

See also:

  • Repayable vs Non-Repayable Business Funding in Canada: Program Examples Explained
  • What Business Expenses Are Eligible Across Canadian Grants and Loans?
  • Ontario Scale-Up Programs: Support Options for Growing Tech Companies

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