Digital Main Street Digital Transformation Grant: How to Apply in Ontario

By GrantHub Research Team · · Lire en français

Digital Main Street Digital Transformation Grant: How to Apply in Ontario

Many Ontario main street businesses know they need better websites, booking tools, or digital systems. But paying for those upgrades can be hard. The Digital Main Street Digital Transformation Grant helps eligible brick-and-mortar businesses cover the cost of going digital with non-repayable funding. The program is run by Digital Main Street and backed by the Ontario government.

This guide explains who qualifies, what the grant covers, and how to apply step by step.


What Is the Digital Main Street Digital Transformation Grant?

The Digital Main Street – Digital Transformation Grant Program gives funding to small, customer-facing businesses so they can adopt digital tools and technology. The goal is to help businesses improve online sales, digital marketing, customer management, and back-office work.

Key facts:

  • Jurisdiction: Ontario
  • Status: Open
  • Program delivery: Digital Main Street
  • Funding type: Non-repayable grant

This grant is not automatic. You must finish required training and assessments before you can apply.


Who Is Eligible for the Digital Main Street Grant?

To qualify for the Digital Main Street Digital Transformation Grant, your business must meet all of these conditions:

  • Have a permanent brick-and-mortar location in Ontario
  • Be open to the general public for walk-in and on-site purchases
  • Employ 1 to 50 employees
  • Pay commercial property tax (commercially assessed)
  • Be a registered or incorporated business in Ontario
  • Be actively operating at the time of application (not a startup)
  • Have not previously received the Digital Transformation Grant

Not eligible:

  • Home-based businesses
  • Online-only businesses
  • Wholesalers or manufacturers
  • Businesses that provide digital services to other businesses

How Much Funding Can You Get?

The Digital Transformation Grant provides reimbursement-based funding for eligible digital adoption costs. The amount of funding and application periods can change. Always check the current limits with the program before you apply.

Important to know:

  • You must pay costs upfront
  • Approved expenses are reimbursed after you submit proof of payment
  • Only costs tied to your approved Digital Transformation Plan are eligible

What Expenses Are Covered?

The grant supports digital upgrades that improve how your business sells, markets, and operates.

Common eligible expenses include:

  • Website development or major improvements
  • E-commerce setup or online booking systems
  • Customer relationship management (CRM) software
  • Digital marketing tools and campaigns
  • Point-of-sale (POS) or inventory systems
  • Hiring external consultants for digital strategy or implementation
  • Staff training tied to new digital tools

Expenses must match your approved plan and be incurred after approval.

For a broader view, see also: What Business Expenses Are Eligible Across Canadian Grants and Loans?


How to Apply for the Digital Main Street Grant

Applying for the Digital Main Street Digital Transformation Grant involves mandatory preparation. Each step must be completed in order.

Step 1: Complete the Digital Transformation for Main Street Program

You must first finish:

  • The Digital Main Street online assessment
  • Required training modules
  • A Digital Transformation Plan

If you skip this step, you cannot access the grant.

Step 2: Submit Your Grant Application

Once you are eligible, apply through the Digital Main Street portal. Make sure your application clearly connects your requested expenses to your transformation plan.

Step 3: Wait for Approval and Complete Your Project

Only start spending after you get approval. Save all invoices, receipts, and proof of payment.

Step 4: Submit for Reimbursement

After you finish your project, send in your documentation to get reimbursed.

If you want to check if your business fits the Digital Main Street requirements before starting the training, tools like GrantHub’s eligibility matcher can help.


Common Mistakes to Avoid

  1. Applying before completing the training
    The assessment and Digital Transformation Plan are mandatory. Skipping them leads to automatic rejection.

  2. Starting work too early
    Costs incurred before approval are not reimbursed.

  3. Assuming online-only businesses qualify
    A physical, customer-facing location is required.

  4. Submitting vague expense descriptions
    Every cost must clearly tie back to your approved transformation plan.


Frequently Asked Questions

Q: Do I need to complete the Digital Transformation for Main Street program first?
Yes. Completing the assessment, training, and Digital Transformation Plan is required before you can apply for the grant.

Q: Can franchises apply for the Digital Main Street grant?
Franchise eligibility depends on program rules and intake guidelines. Always check current terms directly with Digital Main Street before applying.

Q: How long does it take to receive funding after approval?
Funding is paid after you submit proof of completed and paid expenses. Timelines vary by intake and volume of applications.

Q: Is the Digital Transformation Grant considered taxable income?
Grants are generally considered business income. Speak with your accountant to understand how it affects your tax situation.

Q: Can I use the grant for multiple digital tools?
Yes, as long as all expenses are approved and clearly linked to your Digital Transformation Plan.


Next Steps

The Digital Main Street Digital Transformation Grant is a practical digital funding program for Ontario’s brick-and-mortar businesses, but eligibility rules are strict. GrantHub tracks hundreds of active grant programs across Canada, including other digital adoption funding. Checking which programs match your business profile can help you plan ahead and avoid missed opportunities.

You may also want to explore:

  • Repayable vs Non-Repayable Business Funding in Canada: Program Examples Explained
  • Ontario Scale-Up Programs: Support Options for Growing Tech Companies

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